Should you change your mind about a purchase, or if you find you have ordered the
wrong item and wish to return any item, you should contact us within seven days of
delivery. Refunds can be paid to a New Zealand bank account of your choice, or
back to credit card excluding freight charges, unless the items were incorrectly
supplied, in which case CNC Tooling Specialists NZ LTD will cover freight costs to a
level not exceeding the original cost of delivery.
Returns should be made via a reputable courier company who are able to provide
proof of delivery. Any item returned by any other means is done so at the sole risk of
If you change your mind about a purchase, please contact us immediately. If goods
have not been dispatched, a full refund will be possible. If goods have been
dispatched the buyer will be responsible for all freight costs.
All products are guaranteed against faulty materials or workmanship, but not against
improper use or normal wear and tear. If you are unhappy with any product
purchased you should contact us within 14 days of delivery to arrange replacement
If on inspection the goods are indeed found to be faulty, CNC Tooling Specialists NZ
LTD will cover all freight costs and offer a full refund. If no fault can be found with the
supplied goods, the buyer will be responsible for all freight costs.
All prices shown on this site are in New Zealand dollars and do not include GST
which will be charged at the current rate of 15.0%
GST may be added to international orders, please ask before ordering.
Prices are subject to change at any time due to exchange rate fluctuations, or any
other circumstances which are beyond our control.
We accept Visa and Mastercard.
Payments are processed securely by ANZ eGate in New Zealand.
CNC Tooling Specialists NZ LTD does not view or store card information entered on
the ANZ eGate site.
New Zealand bank transfer or New Zealand cheque also welcome.